Update date: April 27,2026

Effective date: May,1 2026

 

Thank you for your trust and recognition of Shenzhen Cubenergy Energy Co., Ltd. (hereinafter referred to as "Cubenergy" or "we"). Through this Cubenergy Privacy Policy (hereinafter referred to as "this Policy"), we aim to help you understand how we handle your personal information when visiting our official website (https://www.cubenergy.com/), as well as the channels and methods for exercising your personal information rights.

 

Before using any of our related features/services, please carefully read and fully understand this Privacy Policy (particularly the terms highlighted in bold or underline, which may affect your important rights), and make informed decisions accordingly. If you disagree with Cubenergy's handling of your personal information as described in this Privacy Policy, please do not provide your personal information or cease using our related features/services. Should you have any questions, comments, or suggestions regarding this Privacy Policy, you may contact us through the methods listed in Section VIII: "How to Contact Us."

 

Please note that this Privacy Policy does not apply to services provided by third parties (e.g., third-party pages accessed through our features/services). For specific details, please refer to the respective third-party Privacy Policies or similar statements.

 

This privacy policy helps you understand the following:

• 1. How we collect and use your personal information;
  2. How we use cookies and similar technologies;
  3. How we handle, share, transfer, and publicly disclose your personal information;
  4. How we store and protect your personal information;
  5. How do you manage your personal information;
  6. Protection of minors' personal information;
  7. Privacy Policy Update;
  8. How to contact us.

 

I、How We Collect and Use Your Personal Information

 

When you visit our official website, we may collect and use your personal information for the following purposes:

 

1. Help you contact us

 

If you would like to contact us for inquiries regarding any related matters, please provide your name, email address, mobile number, country of residence, and message content (optional) on the "Contact Us" page of our official website. We will use this information to understand your inquiry, provide tailored responses, and notify you of the outcome of your inquiry.

 

Except for the information marked as optional above, if you refuse to authorize us to collect and process any other personal information mentioned above, you will be unable to submit inquiries through the Cubenergy official website. However, you may still browse and access other content on our website or contact us through other channels.

 

2. Ensure the security and stability of services

 

When you visit, browse, or use our official website, we may collect information about your device and network (including but not limited to device name, model, operating system type and version, browser type and version, screen resolution, language settings, IP address, network service provider, and other technical details) to analyze website performance and continuously improve your user experience. Additionally, we may automatically collect and store necessary log information—such as your access time, visit history, and navigation paths—to ensure the website operates securely and stably while optimizing its features and services.

 

3. Exceptions to obtaining authorization and consent

In accordance with relevant laws and regulations, we may collect and use your personal information without obtaining your consent under the following circumstances:

• It is essential for the conclusion and performance of contracts involving an individual as a party, or for implementing human resource management in accordance with legally established labor regulations and collectively negotiated contracts.
• Necessary for fulfilling statutory duties or obligations;
• For responding to public health emergencies, or when necessary under emergency circumstances to protect the life, health, and property safety of natural persons;
• Conduct news reporting and public opinion supervision for the public interest, and handle personal information within reasonable limits;
• Process personal information that an individual has disclosed voluntarily or that has been legally disclosed within a reasonable scope in accordance with legal provisions;
• Other circumstances stipulated by laws and regulations.

 

II、How We Use Cookies and Similar Technologies

 

To ensure the smooth operation of our services and provide you with a more seamless access experience, we may store small data files called Cookies on your computer or mobile device when you use our relevant features/services. Cookies typically contain identifiers, site names, and numerical or character codes that help us retrieve your information upon subsequent visits to our website, streamline your personal information submission process, and protect your data security. We will not use Cookies for any purposes other than those specified in this Privacy Policy. You can manage or delete Cookies according to your preferences. You may remove all Cookies stored on your device, as most web browsers and mobile devices include Cookie-blocking features. However, doing so will delete previously recorded information, which may affect the convenience and security of the services you use.

 

III、How we handle, share, transfer, and publicly disclose your personal information

 

(I) Entrusted Processing

 

To provide you with relevant functions/services, we may need to engage our business partners to handle your personal information, including but not limited to those providing data storage services and technical support services for Cubenergy. These partners may change based on our business needs, but we will only process your personal information for lawful, legitimate, necessary, specific, and clearly defined purposes.

 

(II) enjoy together

 

We do not share your personal information with any company, organization, or individual, except in the following cases:

 

• Sharing necessary for fulfilling statutory obligations: We may share your personal information in accordance with legal requirements, for dispute resolution purposes, upon requests from authorized administrative or judicial authorities, or as required to fulfill other statutory obligations.

 

• Share with your consent: Upon obtaining your explicit consent, we will share your personal information with third parties.

 

• Sharing with affiliated companies: To provide you with relevant features/services, we may share your personal information with our affiliated companies, but only the necessary information. For details on information sharing with affiliated companies, refer to the "Third-Party Personal Information Sharing List."

 

• As stipulated in the agreement: When it is necessary to share information with a third party pursuant to the relevant agreements or other legal documents signed between you and us.

 

(III) transfer the possession of

 

We will not transfer your personal information to third parties, except in the following cases:

• Obtain your explicit authorization or consent;
• Comply with the requirements of laws and regulations, legal procedures, mandatory government requirements, or judicial rulings;
• We may need to transfer your personal information that we handle due to mergers, divisions, dissolutions, bankruptcy declarations, or other similar circumstances.
• Other circumstances permitted by laws and regulations.

 

In such cases, we will disclose to you the name and contact information of the recipient handling your personal information, and require them to continue fulfilling our obligations regarding personal information protection. If the purpose or method of processing your personal information by such recipient exceeds the scope of your prior authorization and consent, the recipient must obtain your renewed authorization and consent.

 

(IV) Public Disclosure

 

We will not publicly disclose your personal information, except in the following cases:

• Obtain your explicit consent or authorization;
• Disclose your personal information in accordance with laws and regulations, or as required by mandatory directives from government agencies, regulatory bodies, judicial authorities, and other relevant entities.

 

(V) Exceptional circumstances requiring prior authorization and consent

 

In the following circumstances, sharing, transferring, or publicly disclosing your personal information does not require your prior authorization:

• Necessary for the conclusion and performance of the contract in which you are a party, or for implementing human resource management in accordance with legally established labor regulations and legally signed collective contracts;
• Necessary for fulfilling statutory duties or obligations;
• For responding to public health emergencies, or when necessary under emergency circumstances to protect the life, health, and property safety of natural persons;
• Conduct news reporting and public opinion supervision for the public interest, and handle personal information within reasonable limits;
• Process your personally disclosed or otherwise legally disclosed personal information within reasonable limits in accordance with applicable laws and regulations, except where such processing significantly impacts your personal rights or interests or you have explicitly refused it.
• Other circumstances stipulated by laws and administrative regulations.

 

IV、How we store and protect your personal information

 

(I) Storage location

 

The personal information collected and generated during our operations within the People's Republic of China will be stored within the country. We will not transmit such information overseas.

 

(II) Storage Period

 

We will retain your personal information only for the shortest necessary period to achieve our objectives, unless otherwise required by applicable laws and regulations, specific requirements from regulatory authorities, or our compliance obligations. For example, pursuant to the Cybersecurity Law of the People's Republic of China, relevant network logs must be retained for no less than six months. When determining retention periods, we primarily consider the following factors: the time required to provide products/services and ensure their security and quality; maintaining business and communication records for potential inquiries or complaints; your consent to an extended retention period; and any agreements between us and you or applicable legal provisions. Upon expiration of these retention periods, we will delete your personal information or anonymize it in accordance with legal requirements.

 

(III) safeguard

 

• To safeguard your information security, we implement various physical, electronic, and managerial security measures compliant with industry standards to protect your personal information and prevent unauthorized access, public disclosure, use, modification, damage, or loss of data. These measures include: using HTTPS encryption for data transmission; maintaining network operation snapshots; performing data backups; establishing access control mechanisms to restrict data access scope; implementing information security management systems; and conducting information security training programs to enhance employees' awareness.

 

• Please be aware that the internet is not an absolutely secure environment. We strongly recommend that you protect your personal information. If you discover that your personal information has been leaked, please contact us immediately using the contact information provided in this Privacy Policy so that we can take appropriate measures.

 

• In the event of a personal information security incident, we will activate our emergency response plan, implement remedial measures to prevent the incident from escalating, and fulfill our statutory reporting and notification obligations.

 

V、How do you manage your personal information

 

• You have the right to access, copy, transfer, correct, supplement, delete, restrict the processing of your personal information, withdraw your consent, or exercise other rights related to your personal information. To exercise these rights, please contact us using the contact information provided in Section VIII, "How to Contact Us," of this Privacy Policy.

 

• If you request to copy your personal information, we will assist you in doing so after verifying your identity, provided that it complies with applicable laws and regulations and is technically feasible.

 

• If you request the transfer of your personal information, we will provide the designated entity with access to and means of obtaining your personal information for requests that meet the following conditions:

• Can verify your real identity;
• The personal information requested for transfer is either provided with your consent or collected under a contract.
• Transferring personal information is technically feasible;
• Transferring personal information does not infringe upon the legitimate rights and interests of others.

 

• In responding to your aforementioned rights requests, to safeguard the security of your personal information, we may require you to submit a written request or provide other means of identity verification. We reserve the right to verify your identity before processing your request. Unless otherwise specified, we will respond within 15 working days. For reasonable requests, we generally do not charge any fees. However, for repeated requests that exceed reasonable limits, we may charge appropriate costs as appropriate. We reserve the right to reject requests that are unwarranted, overly technical, pose risks to others' legitimate rights and interests, or are highly impractical.

 

• To meet your product needs, we will send you product recommendations based on the contact information and requirements you provide. If you do not wish to receive such promotional messages, you may submit a request through the contact details specified in Section 8 ("How to Contact Us") of this Privacy Policy, and we will respond within 15 working days.

 

VI、Protection of minors' personal information

 

Cubenergy places great emphasis on protecting the personal information of minors. Please note that our relevant features/services are only available to adults with full civil capacity.

 

If we discover that we have collected personal information of minors under the age of 18 without authorization from their parents or guardians, we will take reasonable measures to delete such data as soon as possible. If you discover that we have collected personal information of a minor under your guardianship without your consent, you may contact us through the contact information provided in this policy, and we will delete such information.

 

VII、Privacy Policy Update

 

• In accordance with national laws and regulations, as well as the needs of service provision and business operations, we may revise this Privacy Policy in part or in its entirety. The revised content will be communicated to you through various means, including but not limited to official announcements, pop-up notifications, and published updated versions of the Privacy Policy on relevant platforms.

 

• With the update to our Privacy Policy, you have the right to choose whether to continue authorizing us to collect, process, and use your personal information. Please review the website regularly for updates to the Privacy Policy and make your decision based on a full understanding of the revised terms. If you do not agree to the updated Privacy policy, you have the right—and should immediately cease using the relevant features/services.

 

VIII、How to Contact Us

 

If you have any questions, complaints, or suggestions regarding this Privacy Policy or personal information protection, please contact us through the following channels. We will address your request within 15 working days:

Company Name: Shenzhen Cubenergy Energy Co., Ltd.

Registered Address: 2nd Floor, Building 2, Tongchan New Material Industrial Park, No.28 Langshan Road, Songpingshan Community, Xili Street, Nanshan District, Shenzhen

Contact number: 【0755-8652 0699】 (Please call us during business hours on weekdays)

consignee information ：【info@cubenergy.com】

 

Appendix 1: "Personal Information Collection List"

 

Cubenergy places great importance on protecting users' personal information and privacy. When you use the relevant features/services, we need to collect the following personal information about you:

 

Processing Scenario	processing intent	Personal Information Type
Contact Us	To understand your inquiry, we will contact you promptly and provide feedback on the results of your inquiry.	Name, email address, phone number, country, and message content (optional)